All things creative (5)

Frequently answered questions, feature request.

Buying and Selling (5)

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Installation & Updates (5)

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Nuts and Bolts (5)

All things needed to know to become a human.

There are 7 Knowledgebase found under "Knowledgebase"

There are rare cases where we may take the step of removing a rating or review. If there are repeated or severe violations by a buyer, we may even suspend the buyer or cancel their account. We have the last say on whether a rating or review violates this policy.

A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.

If you want to ask questions about how an item works before buying, need help using an item you’ve purchased or just want to tell an author how much you love their work, that’s great!

As a customer of Envato Market, you’ll have a clear indication of the level of post-purchase support offered by the author before you complete the purchase of an item on ThemeForest or CodeCanyon.